FAQ

Frequently Asked Questions (FAQ)

1. What makes Tamika's Shifa products unique?
Our products are handcrafted using natural, herbal, and Halal ingredients. We are dedicated to creating chemical-free skincare solutions that nourish and protect your skin without harmful additives.

2. Are your products suitable for sensitive skin?
Yes! Our products are made with gentle, natural ingredients, making them suitable for all skin types, including sensitive skin. However, we always recommend performing a patch test before full use.

3. Are your products vegan and cruelty-free?
Yes, our products are free from animal-derived ingredients, and we never test on animals.

4. How should I store my soaps and body butters?
To extend the life of your soap, store it in a dry, well-ventilated area between uses. For body butters, keep them in a cool, dry place away from direct sunlight.

5. What is your return policy?
All products purchased on Tamika's Shifa site are final. We sincerely ask you to carefully read all product descriptions before placing your orders. Please review your order to be certain about what you are looking for.

6. What is your shipping policy?
Tamika's Shifa Skin Care offers Priority Mail Shipping on all U.S. domestic orders, shipped via USPS. Order processing and payment verification take 2-3 business days. Delivery within the U.S. via USPS Priority Mail typically takes 2 business days after processing. California residents incur sales tax in accordance with California state law.

7. How long do your products last?
Our soaps typically last 3-4 weeks with regular use. Body butters and oils can last up to 6-12 months when stored properly.

8. Do your products contain fragrances or dyes?
We only use pure essential oils and natural colorants like clays, herbs, and plant powders — no artificial fragrances or synthetic dyes.

9. Are your products Halal certified?
While not officially certified, all our products are made following Halal guidelines, using clean, natural ingredients that align with those values.

10. Can I use your products on children or babies?
Our gentle formulations are safe for children; however, we recommend checking individual product descriptions for guidance and performing a patch test.

11. Do you offer bulk or wholesale options?
Yes! We welcome wholesale inquiries. Please contact us directly for more details.

12. What if I have allergies?
While our products are made with natural ingredients, we recommend carefully reviewing the ingredient list provided on each product page and performing a patch test before use.

13. How can I contact you for questions or concerns?
We're happy to help! Reach out to us via our Contact Us page.